Securus Technologies is a top provider of tech solutions for criminal and civil justice. The company utilizes advanced technologies to provide monitoring investigation, public safety, biometric analysis, communication, and corrections services to public law and correctional facilities. With an experienced team and 800 product offerings, the company hopes to deter crime and other social problems. The company’s CEO, Rick Smith appointed a new Vice President of Sales, John Bell in 2015 to strengthen the company’s pursuit to reach more users. Between 2012 and 2015, Rick Smith initiated investments of up to $600 million for product development and acquisitions. John’s primary role was to help in the marketing of the new products and create teams that can drive the sales. The new vice president would work with the sales vice president to roll out the new products, make comparisons of the Securus products, develop detailed marketing plans and develop and train sales teams.Rick Smith’s focus was to make the corrections and public enforcement agencies comprehend the products fully to enable Securus to win more contracts.
Securus Technologies products had expanded to include payment services, prisons monitoring and investigations services, communications, and other inmate based services. With the acquisition of JPay in 2015, Securus wanted to reach a broader segment of the market.Rick Smith received emails from public facilities and criminal agencies officers that acknowledge the company for the efforts to make the public safer. Rick has since reiterated his belief of Securus Technologies as a substantial investment. Further, the product development process at Securus is a continuous process with proposals being fronted at least once a week to enhance the fight against social problems and crime. Securus has also enabled families to keep in touch with the incarcerated members to ensure a smooth transition to the community and reduce recidivism.
At Securus, Rick Smith prioritizes safety and social responsibility. The company offers its services to over 3450 facilities across North America and serves more than 1.2 million.Until his appointment at Securus in 2008, Rick Smith was the Chief Executive Officer of Eschelon Telecom. He had joined the telecom company in 1998 as the chief financial officer before being promoted to chief financial officer in 1999 and later president in 2000. The first years of his career, Rick worked with Frontier Corp and rose to become President. Rick also serves on the board of Securus.Rick Smith attended the Rochester Institute of Technology and earned an associate degree in electrical engineering. At the State University of New York, Richard received an undergraduate and postgraduate degree in electrical engineering at the Brockport and Buffalo campuses. He pursued an MBA from the University of Rochester. Rick Smith hopes to continue engaging the communities and other stakeholders as Securus innovates to make the process of criminal and civil justice efficient.