Following the retirement of Richard Falcone in 2008, Rick Smith was chosen in June 2008 as the successor of Securus Technologies. Rick was chosen due to his exemplary background, entrepreneurial skills, business skill as well as educational skills.Previously, he served Securus in various departments such as finance, operations, ICT, business development. Coupled with significant experience in telecoms, he has steered Securus to become an industry leader in the prisons communication industry.With an outstanding educational background, Rick has a science degree in Electrical engineering and an MBA in Mathematics from Rochester University.
Rick has proved to be a money maker as demonstrated when he previously worked in Eschelon Telecom as a CFO and progressed to CEO in the year 2003 during which he increased company revenue by over $320 million. This was very impressive by business standards which are no easy feat to achieve.Based in Texas Dallas, Securus was founded in 1986. It has branches in parts of Georgia and Texas. Securus is an American profit prison technological firm. It employs well over 1000 people and has approximately 2,600 contracts in US correctional facilities as well as serving 2,200 contracts in Canada and US states.Under the guidance of Rick Smith, Securus has been able to invest well above $600 million in three years in patents and technological advancement. This goes to prove that Rick Smith has been able to boost Securus to achieve its targets. Securus has thrived exponentially.
Global Tel Link is their biggest competition and Securus has been able to constantly outperform Global Tel Link by:
- Having a large differentiated set of products and services for marketing such as video visitation services
- Targeted signal blocks to eliminate cell phone usage in prisons thus protecting inmates and citizens.
- Training field technicians and creating one of the world’s largest VOIP Corrections platforms for callers.Establishing a localized call-center manned by staff who outperform its competition by 600%
Securus has so far been able to provide the following services:
- Providing the corrections community with Technology and incident management services.
- Emergency response.
- Monitoring of communication
- Biometric analysis
- Public information
- Investigation as well as inmate self-services.
With Rick Smith’s drive and laser focus, his leadership skills have set him apart and enabled him to move the company forward with quality services and products which make them an undisputed leader in the correctional industry.With its specialized commitment under Rick’s watch, Securus has continuously exceeded expectations in the history of time and it strives to maintain their reputation by working hand in hand with their customers, communities surrounding them by creating a safer environment, giving back to the community through empowerment.