Redefining Crisis Management

When Status Labs’ own reputation took a hit last year, a cooler head prevailed helping the online reputation and crisis management firm bounce back better than ever. Darius Fisher, owner and president of Status Labs recalled the last year in which an executive with the company made bad public decisions that negatively impacted the reputation of the whole firm.

Mr. Fisher took a novel team approach rebuilding the company’s reputation. His employees asked for the executive who caused the damage to resign, which he did. From that point on all employees of Status Labs, including the owner, started working with nonprofit organizations and charities. These actions helped raise morale almost instantly and helped flood the online media firm with positive feedback. He gave employees the option of bringing their pet to work. Mr. Fisher also started a monthly newsletter so that all employees will be informed of any company changes or new business.

Status Labs are now doing better than ever thanks to a close knit team of thirty employees who have handled their own in-house crisis better than ever and feel more equipped to understand what good online reputation repair and crisis management can do for their clients.

Mr. Fisher graduated with a bachelor’s degree in economics from Vanderbilt University and has been handling client’s online reputation and crisis management since 2012. At that time, he changed careers from working as a political consultant and copywriter. Mr. Fisher’s business, Status Labs, handles over a thousand clients in 35 countries. He has expanded to three offices. His original office in Austin, one in Sao Paolo, and another in New York.

Darius Fisher has built a great reputation helping clients worldwide by controlling negative issues and increasing the amount of positive press around that client. It is this “can do” attitude that has helped Status Labs grow in size and come back stronger than ever.

More resources for Darius Fisher:

Twitter: @fisherdarius

https://www.linkedin.com/in/dariusfisher

http://www.bizjournals.com/search?q=Darius+Fisher